Lalabug Designs
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how do i buy your work?

a description of the buying process

how do i buy your work?

Hello dear one! i am sorry to say that i am not currently taking orders for hats. i have been on a journey that turned my path away from hat making for almost 3 years. in that time i homeschooled my 2 girls, ran an airbnb, raised animals and tended gardens on my little homestead - i also learned a lot about myself, including the fact that i am not a great multitasker! Hat-making is a deep passion of mine, but it requires such an intense focus that i found i was experiencing frustration trying to fit it in to my chaotic schedule. So i made the difficult decision to set my beloved felting practice aside to give my uncluttered attention to my new role. It is now 2024 and my path is yet shifting again! My girls are now heading into the teenaged years, homeschooling requires less of me and i’ve given the key to my airbnb suite to a full-time tenant - leaving me with the precious and illusive gift of time. And with that new-found time, i plan to leap whole-heartedly back into heaps and heaps of wool! So stay tuned… magic is brewing.

If you would like to keep up to date with new offerings, the most reliable way is to join my email newsletter, and/or follow me on instagram or facebook (see below for links).

Payment

Purchases can be made directly and securely on my website with credit card (Stripe) or Paypal.  However, if you would prefer some other method of payment or would like to do a layaway/partial payment plan, please CONTACT me... it should be no problem at all!

Returns

Returns are accepted for IN STOCK items.  They must be returned 1-2 weeks after receipt of package for a full refund and the shipping cost will be the responsibility of the client.

Returns are NOT accepted for CUSTOM items. That being said, I do everything I can to ensure you are happy with your item before it is shipped, including photos and correspondence throughout the process.  However, mistakes can still happen, so if I have made an error or there is a flaw in my work I will most certainly fix or replace the item if necessary.  If an error was made on behalf of the client, like size measurements, etc, I can definitely help; however a small labour fee and shipping costs may be charged.